FAQs

Q: How long does shipping take?
A: 5–10 business days, depending on your location in Australia.

Q: Do you offer refunds?
A: Yes — within 30 days of delivery. Item must be unused and in original packaging.

Q: Can I change or cancel my order?
A: Contact us within 24 hours of placing the order. Once shipped, we can’t make changes.

Q: Will I get tracking info?
A: Absolutely. You'll receive an email with a tracking number once your item ships.

Q: What if my item arrives damaged?
A: Contact us immediately with a photo and your order number — we’ll sort it quickly.